VIRTUAL CALLER SYSTEM

TARGETED TRANSCRIPT ANALYSIS AND REDACTION

Automated Conversation Content Items from Natural Language

SYSTEM AND METHOD FOR THREE-WAY CALL DETECTION

Virtual caller system

Systems and methods for detecting complaint interactions

Automated conversation content items from natural language

Capturing Detailed Structure from Patient-Doctor Conversations for Use in Clinical Documentation

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER

Virtual caller system

Targeted transcript analysis and redaction

System and method for three-way call detection

System and method for omnichannel user engagement and response

Voice-controlled system that checks program guide to determine channel on which program name determined according to voice-to-text transcript is currently playing

Systems and methods for detecting complaint interactions

System for voice control of devices at hospitality establishment and method and control server thereof

Systems and methods for detecting complaint interactions

VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER

VIRTUAL AGENTS WITHIN A CLOUD-BASED CONTACT CENTER

METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS

METHODS AND SYSTEMS FOR SOCIALLY AWARE VIRTUAL AGENTS

System and method for omnichannel user engagement and response

System and method for communication analysis for use with agent assist within a cloud-based contact center

SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR SMS AND EMAIL ENABLED AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER

SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER

METHODS AND SYSTEMS FOR RECORDING AND PROCESSING AN IMAGE OF A TISSUE BASED ON VOICE COMMANDS

System and method for three-way call detection

CHOOSE YOUR READER

Communication system and communication control method

Communication apparatus, communication data recording system, communication method, and program

Emergency 9-1-1 portal and application

Capturing detailed structure from patient-doctor conversations for use in clinical documentation

Data gate apparatus for integrating functionalities of an interface format into a plurality of services and method thereof

System and method for omnichannel user engagement and response

Message forwarding and retrieval with a single messaging service

Call recording system, call recording method, and call recording program

Data gate apparatus for learning interface format in order to interface between plurality of services and method thereof

Automatic connection to a transcription system

Emergency 9-1-1 portal and application

Message forwarding and retrieval with a single messaging service

System and method for three-way call detection

Communication system and communication control method

Selective conference digest

Voice controlled room system

Telephone switching apparatus and method, and program

Systems and methods for producing build calls

System and method for omnichannel user engagement and response

Automatic connection to a transcription system

INTEGRATION OF VOIP PHONE SERVICES WITH INTELLIGENT CLOUD VOICE RECOGNITION

Sharing Information Regarding Video Footage from Audio/Video Recording and Communication Devices using Doorbell Notification Devices

System and method for indexing automated telephone systems

System and method for indexing automated telephone systems

System and method for three-way call detection

System and method for handling a spoken user request

Voice search system, voice search method, and computer-readable storage medium

System and method for indexing automated telephone systems

Voice transcription

Methods and apparatus for associating dictation with an electronic record

SYSTEM AND METHOD FOR TOLL BACKED PAY PER CALL

Minutes making assistance device, electronic conference device, electronic conference system, minutes making assistance method, and storage medium storing minutes making assistance program

Message forwarding and retrieval with a single messaging service

Voice transcription

Generating and categorizing transaction records

Digital media recording system and method

Monitoring and notification mechanism for participants in a breakout session in an online meeting

Apparatus and method for long playback of short recordings

Voice transcription

Method for recording telephone conversations

Message forwarding and retrieval with a single messaging service

Transcription system

APPARATUS FOR RECEIVING VOICE MESSAGE OF THE TEXT PAGER

Mobile-originated voicemail messages with location metadata

Hybrid communications mailbox

SYSTEM AND METHOD OF RETRIEVING ELECTRONIC MAIL

Intelligent text message-to-speech system and method for visual voice mail

Pre-recorded voice responses for portable communication devices

System and method of retrieving electronic mail

Method, system and program product for verifying an attachment file within an e-mail

SYSTEM AND METHOD FOR MULTI-MODAL PERSONAL COMMUNICATION SERVICES

CONTEXT AWARE, SPEECH-CONTROLLED INTERFACE AND SYSTEM

ADVERTISEMENT INFORMATION MANAGEMENT METHOD, ADVERTISEMENT INFORMATION MANAGEMENT DEVICE, AND ADVERTISEMENT INFORMATION MANAGEMENT PROGRAM

Mobile communication device and system with limited data transfer

System and method for promoting corporate initiatives

Message forwarding and retrieval with a single messaging service

Voice-to-text translation for visual voicemail

System And Method For Capturing Audio Content In Response To Questions

Pre-recorded voice responses for portable telecommunication devices

Computer-assisted telephony system

Speech recognition system for electronic switches in a non-wireline communications network

Voicemail system for a handheld device

AUTOMATED HEALTHCARE MANAGEMENT FUNCTIONS

Messaging network, system and method for an away user of a mobile communications device

REAL-TIME TRANSCRIPTION SYSTEM

System and method for providing digital dictation capabilities over a wireless device

METHOD, SYSTEM AND PROGRAM PRODUCT FOR VERIFYING AN ATTACHMENT FILE WITHIN AN E-MAIL

Method and system for recognition of incoming calls to a voicemail system

Method and system for linking customer conversation channels

System and method for three-way call detection

Systems and Methods for Producing Build Calls

System and method of use for indexing automated phone systems

AUTOMATED HEALTHCARE MANAGEMENT FUNCTIONS

METHOD AND APPARATUS FOR REMOTE CONTROL IN PORTABLE TERMINAL

Voicemail messaging with dynamic content

Asynchronous communications using messages recorded on handheld devices

System and method for voicemail organization

Mass-Scale, User-Independent, Device-Independent Voice Messaging System

DIGITAL PERSONAL ASSISTANT AND AUTOMATED RESPONSE SYSTEM

System and method for obtaining responses to tasks

Computer-aided transcription system using pronounceable substitute text with a common cross-reference library

Computer-aided transcription system using pronounceable substitute text with a common cross-reference library

Downline transcription system using automatic tracking and revenue collection

Communicating a response to the creator of a voice message forwarded by another

Down-line transcription system using automatic tracking and revenue collection

CALL LOGGING AND CALL LOGGING NOTIFICATION AT TELECOMMUNICATIONS SERVICE PROVIDER GATEWAY

System and method for multi-modal personal communication services

System and method for providing presence information to voicemail users

System and methods for handling voice mail messages to increase voice traffic in a telephone system

Relay for personal interpreter

Systems and methods for storing personal messages

Cell or mobile phone voice mail or message method of transfer

Telecommunication terminal comprising a memory for storing acoustic effect data

Technique for generating and accessing organized information through an information assistance service

Apparatus and method for transmitting voice message in mobile communication terminal

System and method for voice scheduling and multimedia alerting

Voice mail server, mobile station and method for voice mail message transmission

Method and system for verifying an attachment file within an e-mail

Call interruption compensation system

Method, system, and apparatus for repairing audio recordings

System and method for enabling a wireless terminal to interact with a voice mail system via a data communications network

System and method of retrieving electronic mail

System for computer-based, calendar-controlled message creation and delivery

Network support for voice-to-text memo service

Method of recording invention disclosures

Wireless device for communicating with a RIS workstation

Method and apparatus for a network-based voice memo feature

Identification and management of automatically-generated voicemail notifications of voicemail and electronic mail receipt

Selectable voicemail greetings

Recording control method for mobile phone and mobile phone

Method and apparatus for enabling a privacy feature in a communications network

System and method for message delivery to a busy called party

Automated conversation content items from natural language

Automated conversation content items from natural language

Use of NFC in conjunction with other range-based sensors to detect theft of other devices