H04M2201/10 - CPC Classification Index

ClassID:

228067 ⎘

H04M2201/10 - CPC Classification

Classification description:

Electronic components, circuits, software, systems or apparatus used in telephone systems Logic circuits

Recent Application in this class:

20180349960

2018-12-06

Mediation router

20180234546

2018-08-16

Selective mapping of callers in a call center routing system

20150264179

2015-09-17

Selective mapping of callers in a call center routing system

20150264178

2015-09-17

Selective mapping of callers in a call center routing system

20150095484

2015-04-02

Method and system for propagating statistics between federated contact center sites for use in event distribution

20150086004

2015-03-26

Selective mapping of callers in a call center routing system

20140180795

2014-06-26

Mediation router

20140050310

2014-02-20

System and method for automated connection triggered by availability status

20130311657

2013-11-21

Method of selecting a composite service from a plurality of composite services

#10

20130191551

2013-07-25

Method and system for propagating statistics between federated contact center sites for use in event distribution

#11

20120321065

2012-12-20

System and method for improved directory assistance including re-dial feature

#12

20120212439

2012-08-23

Customized grouping of participants in real-time conference set-up

#13

20120209594

2012-08-16

Method and an apparatus to disambiguate requests

#14

20120201363

2012-08-09

System And Method For Controlling Voicemail Transcription From A Communication Device

#15

20100312912

2010-12-09

Method and system for modifying routing information associated to a party

#16

20100189242

2010-07-29

Rules-based teleconferencing

#17

20100158206

2010-06-24

Performing human client verification over a voice interface

#18

20100124907

2010-05-20

Mediation router

#19

20100111288

2010-05-06

TIME TO ANSWER SELECTOR AND ADVISOR FOR CALL ROUTING CENTER

#20

20100111286

2010-05-06

Selective mapping of callers in a call center routing system

#21

20090319329

2009-12-24

User profile generation architecture for mobile content-message targeting

#22

20090238357

2009-09-24

System and method for improved directory assistance including re-dial feature

#23

20090172194

2009-07-02

Method and system for propagating statistics between federated contact center sites for use in event distribution

#24

20090110182

2009-04-30

Methods and apparatus for contact center agent selection

#25

20090103701

2009-04-23

Call Screening Via Observing Called-Party Behavior

#26

20090029679

2009-01-29

SYSTEM AND METHOD TO PROVIDE A MOBILE PHONE CALLER WITH A LIKELY RESPONSE TIME

#27

20090003549

2009-01-01

Methods and apparatus for defending against telephone-based robotic attacks using permutation of an IVR menu

#28

20080317232

2008-12-25

System and method for automatic call back using availability information

#29

20080240380

2008-10-02

System and method for controlling voicemail transcription from a communication device

#30

20080198982

2008-08-21

Method and system for automatically selecting outgoing voicemail messages

#31

20080187121

2008-08-07

Method and an apparatus to disambiguate requests

#32

20070165814

2007-07-19

Method and a system for providing ringback information

#33

20070147596

2007-06-28

System and method for automated connection triggered by availability status

#34

20070116208

2007-05-24

Automated system and method for distinguishing audio signals received in response to placing and outbound call

#35

20050276277

2005-12-15

Interactive priority discrimination apparatus and method