Methods and systems for automated business dialing

System and method for monitoring health of deployment states for a contact center

Method for providing media content using multi-channel navigator and route sequences

Method for apparatus for routing application programming interface (API) calls

Method and apparatus for routing application programming interface (API) calls

Method for providing support services using multi-channel navigator and route sequences

Object-Oriented Configuration Methods and Devices for a Phone Switch

Protocol independent telephony call lifecycle management scheme

Telecommunications system

System and method for IVR development

Interactive voice system

Call routing system and method of using the same

Method and apparatus for managing local resources at service nodes in an intelligent network

Graphical tool for creating a call routing application

Method and apparatus for a service integration system

Method and apparatus for providing real time execution of specific communications services in an intelligent network

Intelligent network

Data aggregation service