228131 ⎘
Aspects of automatic or semi-automatic exchanges related to features of supplementary services Call queuing apart from automatic call distribution
AUTOMATION OF CUSTOMER SUPPORT SORTING PROCESS
#2On-demand contact center electronic communication system and method
#3System and method for replacing hold-time with a call back in a contact center environment
#4System and method for replacing hold-time with a call-back in a contact center environment
#5Systems and methods to enroll users for real time communications connections
#6Incoming-call number notification apparatus, exchange, incoming-call number notification system, and computer readable medium
#7System and method for replacing hold-time with a call back in a contact center environment
#8Automation of customer support sorting process
#9Systems and methods to enroll users for real time communications connections
#10Activities assignment optimization for multi-skill contact center
#11System and method for replacing hold-time with a call-back in a contact center environment
#12Systems and methods to enroll users for real time communications connections
#13System and method for deep dialing phone systems
#14System and method for replacing hold-time with a call-back in a contact center environment
#15Method and Device for Communications While Using a Single Telephone Device
#16System and method for eliminating hold-time in phone calls
#17System and method for externally mapping an Interactive Voice Response menu
#18System and method for deep dialing phone systems
#19Method for determining the on-hold status in a call
#20METHOD, SYSTEM AND DEVICE FOR DISPATCHING CALLS
#21Computer enabled method and apparatus for connecting individuals via telephone
#22Method and system for providing a camp-on service in telecommunications
#23System and method for replacing hold-time with a call-back in a contact center environment
#24Stranded asset management in customer service call centers
#25Stranded asset management in customer service call centers