Patents-Review.com
ClassID:

228193 ⎘

H04M2203/552 - CPC Classification

Classification description:

Aspects of automatic or semi-automatic exchanges related to network data storage and management Call annotations

Recent Application in this class:
#1
20250220113
2025-07-03

COMPUTING DEVICES CONFIGURED FOR LOCATION-AWARE CALLER IDENTIFICATION AND METHODS/SYSTEMS OF USE THEREOF

 #2
20250030797
2025-01-23

TOOL FOR ANNOTATING AND REVIEWING AUDIO CONVERSATIONS

 #3
20240089370
2024-03-14

Computing devices configured for location-aware caller identification and methods/systems of use thereof

 #4
20230388413
2023-11-30

Tool for annotating and reviewing audio conversations

 #5
20230239402
2023-07-27

COACHING IN AN AUTOMATED COMMUNICATION LINK ESTABLISHMENT AND MANAGEMENT SYSTEM

 #6
20220210268
2022-06-30

Tool for annotating and reviewing audio conversations

 #7
20220046130
2022-02-10

Coaching in an automated communication link establishment and management system

 #8
20220028397
2022-01-27

Switching between speech recognition systems

 #9
20210201327
2021-07-01

Systems and methods relating to customer experience automation

 #10
20210201238
2021-07-01

Systems and methods relating to customer experience automation

 #11
20200053203
2020-02-13

Selective communication event extraction

 #12
20200007683
2020-01-02

Method and system for accurate automatic call tracking and analysis

 #13
20190387101
2019-12-19

Coaching in an automated communication link establishment and management system

 #14
20190355381
2019-11-21

ASSESSING THE STRUCTURAL QUALITY OF CONVERSATIONS

 #15
20190273821
2019-09-05

Real-time speech feed to agent greeting

 #16
20190173816
2019-06-06

System and Method for Voice Networking

 #17
20190116145
2019-04-18

System and method for voice networking

 #18
20190096425
2019-03-28

Assessing the structural quality of conversations

 #19
20190057698
2019-02-21

In-call virtual assistant

 #20
20180341632
2018-11-29

Conversation utterance labeling

 #21
20180338040
2018-11-22

Real-time speech feed to agent greeting

 #22
20170366670
2017-12-21

Portable continuity object

 #23
20170171390
2017-06-15

Apparatus and method for categorizing voicemail

 #24
20160080295
2016-03-17

System and method for voice networking

 #25
20160006875
2016-01-07

Coaching in an automated communication link establishment and management system

 #26
20150326722
2015-11-12

Contact center replay

 #27
20150131792
2015-05-14

Systems and methods for desktop data recording for customer agent interactions

 #28
20140241518
2014-08-28

Portable continuity object

 #29
20140095596
2014-04-03

SYSTEM AND METHOD FOR LONG-LIVED CONTEXTUAL INTERACTIONS

 #30
20120307996
2012-12-06

Method and system for call to role

 #31
20120002797
2012-01-05

Technique for continually assisting a user during an information assistance call

 #32
20110194681
2011-08-11

Portable continuity object

 #33
20100085900
2010-04-08

SYSTEM AND METHOD FOR MANAGING COMMUNICATION BETWEEN PARTIES

 #34
20080247533
2008-10-09

Method and system for call to role

 #35
20070116237
2007-05-24

System and method for caller confirmation of call center agent notes

 #36
20070003050
2007-01-04

Method and system for call to role

 #37
20060262921
2006-11-23

System and method for return to agents during a contact center session

 #38
20060251238
2006-11-09

Technique for effectively assisting a user during an information assistance call

 #39
20060245576
2006-11-02

Technique for continually assisting a user during an information assistance call

 #40
20060025173
2006-02-02

Pre-connection system readiness for receiving voice and data commands

 #41
17646575
2023-08-08

Storing call session information in a telephony system

 #42
17093256
2021-12-28

Storing call session information in a telephony system

 #43
16723542
2022-02-15

Storing call session information in a telephony system

 #44
16657788
2020-11-10

Storing call session information in a telephony system

 #45
15486456
2018-01-30

Using a speech analytics system to control whisper audio

 #46
15385526
2019-10-22

Storing call session information in a telephony system

 #47
15385484
2020-04-21

Storing call session information in a telephony system