Patents-Review.com
ClassID:

228216 ⎘

H04M2203/655 - CPC Classification

Classification description:

Aspects of automatic or semi-automatic exchanges related to applications where calls are combined with other types of communication Combination of telephone service and social networking

Recent Application in this class:
#1
20260120143
2026-04-30

AUTOMATIC AFTER CALL SURVEY AND CAMPAIGN-BASED CUSTOMER FEEDBACK COLLECTION PLATFORM

 #2
20240403912
2024-12-05

Automatic Aftercall Directory And Phonebook Entry Advertising

 #3
20240386461
2024-11-21

Automatic After Call Application Download Platform

 #4
20240362674
2024-10-31

INTERACTIVE CAMPAIGN-BASED CUSTOMER FEEDBACK COLLECTION PLATFORM

 #5
20220351243
2022-11-03

Automatic after call application download platform

 #6
20220301006
2022-09-22

Automatic event triggered balance top-up, money transfer, and location based advertising platform

 #7
20220279072
2022-09-01

SOCIAL NETWORKING-BASED TELECONFERENCING SYSTEM AND METHOD

 #8
20220261846
2022-08-18

Interactive campaign-based customer feedback collection platform

 #9
20220129943
2022-04-28

Automatic aftercall directory and phonebook entry advertising

 #10
20220005290
2022-01-06

METHODS AND SYSTEMS FOR CREATING ONLINE UNIFIED CONTACT AND COMMUNICATION MANAGEMENT (CM) PLATFORM

 #11
20210349938
2021-11-11

SYSTEMS AND METHODS FOR GENERATING AND MANAGING AUDIO CONTENT

 #12
20210233109
2021-07-29

Automatic after call survey and campaign-based customer feedback collection platform

 #13
20210160368
2021-05-27

Dynamic anti-disturb techniques in telephony

 #14
20210136208
2021-05-06

METHODS AND SYSTEMS FOR VIRTUAL AGENT TO UNDERSTAND AND DETECT SPAMMERS, FRAUD CALLS, AND AUTO DIALERS

 #15
20210042785
2021-02-11

Automatic event triggered balance top-up, money transfer, and location based advertising platform

 #16
20200410533
2020-12-31

Automatic aftercall directory and phonebook entry advertising

 #17
20200404031
2020-12-24

SYSTEM AND METHOD FOR PROVIDING A MEDIA COMMUNICATION CONVERSATION SERVICE

 #18
20200366635
2020-11-19

Display method of exchanging messages among users in a group

 #19
20200344357
2020-10-29

Social networking-based teleconferencing system and method

 #20
20200336449
2020-10-22

Unsubscribe automation

 #21
20200280629
2020-09-03

Dialer with real-time reverse look-up including social data

 #22
20200184514
2020-06-11

Automatic event triggered balance top-up, money transfer, and location based advertising platform

 #23
20200160618
2020-05-21

Methods and systems for creating online unified contact and communication management (CM) platform

 #24
20200112595
2020-04-09

Communication system and method of using the same

 #25
20200092247
2020-03-19

DISPLAY METHOD OF EXCHANGING MESSAGES AMONG USERS IN A GROUP

 #26
20200051124
2020-02-13

Automatic aftercall directory and phonebook entry advertising

 #27
20200051024
2020-02-13

Establishing a communication event

 #28
20190312975
2019-10-10

Dynamic routing system for contact center communications

 #29
20190268468
2019-08-29

Call flagging using shared call logs

 #30
20190208372
2019-07-04

Managing delivery of messages to non-stationary mobile clients

 #31
20190173816
2019-06-06

System and Method for Voice Networking

 #32
20190130442
2019-05-02

Automatic after call application download platform

 #33
20190124177
2019-04-25

Identifying profile information of senders of direct digital messages

 #34
20190116210
2019-04-18

Identifying or creating social network groups of interest to attendees based on cognitive analysis of voice communications

 #35
20190116145
2019-04-18

System and method for voice networking

 #36
20190095936
2019-03-28

Interactive campaign-based customer feedback collection platform

 #37
20190068769
2019-02-28

Method and system for automatically connecting calls of voice over internet protocol (VOIP) service

 #38
20190058788
2019-02-21

Caller Identification Using Communication Network Information

 #39
20190007552
2019-01-03

Apparatuses and method for contacting a callee

 #40
20180270184
2018-09-20

Method and Apparatus for Social Network Communication Over a Media Network

 #41
20180255181
2018-09-06

Utilizing caller wait time to create social message

 #42
20180253692
2018-09-06

Establishing a communication event

 #43
20180241883
2018-08-23

Social networking-based teleconferencing system and method

 #44
20180198910
2018-07-12

Social caller ID with reverse look-up

 #45
20180176380
2018-06-21

System and method for routing social expressions

 #46
20180159977
2018-06-07

Outbound customer interaction pairing methods and systems

 #47
20180139253
2018-05-17

Communication system and method of using the same

 #48
20180139252
2018-05-17

Network call method and apparatus, terminal, and server

 #49
20180103149
2018-04-12

Social messaging hold and wait treatment systems

 #50
20180103138
2018-04-12

Automatic aftercall directory and phonebook entry advertising

 #51
20180054406
2018-02-22

Proximity-based communication

 #52
20170317965
2017-11-02

Social media feedback for routing user communications

 #53
20170279964
2017-09-28

System and method for user notification regarding detected events

 #54
20170223183
2017-08-03

Caller identification using communication network information

 #55
20170163799
2017-06-08

Dialer with real-time reverse look-up including social data

 #56
20170148036
2017-05-25

Sharing virtual business venues and feedback with social connections

 #57
20170142253
2017-05-18

PRIORITIZING MULTIPLE CALLERS WITH A SUGGESTED TIME FOR A CALLER TO CALL BACK

 #58
20170134576
2017-05-11

Mobile device and server for voice and/or data exchange

 #59
20170094060
2017-03-30

Method and apparatus for providing ambient social telephony

 #60
20170078481
2017-03-16

Social caller ID with reverse look-up

 #61
20170070609
2017-03-09

Methods and systems for real time display of caller location, profile, and trust relationship

 #62
20170034333
2017-02-02

Exchanging contact information based on identifying social interaction

 #63
20170019533
2017-01-19

Call flagging using shared call logs

 #64
20170013135
2017-01-12

Determining customized audio services

 #65
20160373399
2016-12-22

Method and apparatus for social network communication over a media network

 #66
20160330318
2016-11-10

Caller identification using communication network information

 #67
20160302248
2016-10-13

Method for configuring a MAC PDU for D2D communication system and device therefor

 #68
20160142498
2016-05-19

Managing web services data and presence data

 #69
20160119471
2016-04-28

Methods and apparatus for transmitting data

 #70
20160099906
2016-04-07

Method and apparatus for social network communication over a media network

 #71
20160080295
2016-03-17

System and method for voice networking

 #72
20160044163
2016-02-11

Social communication system

 #73
20160036973
2016-02-04

Social media feedback for routing user communications

 #74
20160014163
2016-01-14

Systems and methods to connect members of a social network for real time communication

 #75
20150281449
2015-10-01

Computer-implemented system and method for detecting events for use in an automated call center environment

 #76
20150256676
2015-09-10

Contacts service for call center

 #77
20150249748
2015-09-03

Social networking-based teleconferencing system and method

 #78
20150245187
2015-08-27

Community interaction using mobile communication devices

 #79
20150245184
2015-08-27

Systems and methods for context based and socially aware call routing

 #80
20150139416
2015-05-21

Pseudo agent matching

 #81
20150106713
2015-04-16

Systems and methods for generating and managing audio content

 #82
20150071418
2015-03-12

Techniques for topical customer service menu reconfiguration based on social media

 #83
20150031351
2015-01-29

System and method for activating a mobile device to initiate a communication

 #84
20150004952
2015-01-01

Community interaction using mobile communication devices

 #85
20140337015
2014-11-13

Method and apparatus for social network communication over a media network

 #86
20140323106
2014-10-30

System, apparatus, and method for utilizing sensor data

 #87
20140304623
2014-10-09

Graphical user interfaces for supporting collaborative generation of life stories

 #88
20140270145
2014-09-18

Answer based agent routing and display method

 #89
20140258026
2014-09-11

System and method of providing recommendations

 #90
20140149508
2014-05-29

Managing web services data and presence data

 #91
20140122628
2014-05-01

Unified messaging system with integration of call log data

 #92
20140081636
2014-03-20

System and method for dynamic ASR based on social media

 #93
20140079198
2014-03-20

Generating action tuples in response to discerned leads

 #94
20140074944
2014-03-13

Establishing a communication event

 #95
20140050311
2014-02-20

TELEPHONE CALL SET CORRELATION AND INFORMATION RANKING

 #96
20140044246
2014-02-13

System and method for determining call importance using social network context

 #97
20140006491
2014-01-02

Annotating electronic presentation

 #98
20130308764
2013-11-21

Adding a teleconference caller to a group instant messaging chat

 #99
20130301823
2013-11-14

Extracting social relations from calling time data

 #100
20130297409
2013-11-07

Systems, methods, and computer programs for providing advertisements in a conference user interface

 #101
20130294594
2013-11-07

AUTOMATING THE IDENTIFICATION OF MEETING ATTENDEES

 #102
20130275510
2013-10-17

Managing web services data and presence data

 #103
20130198656
2013-08-01

Event management/production of an online event using event analytics

 #104
20130195258
2013-08-01

Systems and methods for coordinated voice and data communications

 #105
20130191763
2013-07-25

Production scripting in an online event

 #106
20130150006
2013-06-13

System and method for managing mobile communications

 #107
20130129075
2013-05-23

SYSTEMS AND METHODS OF USING SOCIAL MEDIA IN CONTACT HANDLING SYSTEMS

 #108
20130108029
2013-05-02

Method and apparatus for providing ambient social telephony

 #109
20130104056
2013-04-25

Graphical user interfaces for supporting collaborative generation of life stories

 #110
20130084837
2013-04-04

System and method for managing mobile communications

 #111
20130060856
2013-03-07

SOCIAL PROXY AND PROTOCOL GATEWAY

 #112
20130059572
2013-03-07

Computational systems and methods for identifying a communications partner

 #113
20130058470
2013-03-07

Computational systems and methods for identifying a communications partner

 #114
20130055099
2013-02-28

Unified Messaging System with Integration of Call Log Data

 #115
20130054749
2013-02-28

Dialer with real-time reverse look-up including social data

 #116
20130052982
2013-02-28

Method and apparatus for creating emergency social network

 #117
20130051544
2013-02-28

Network value determination for call center communications

 #118
20130051542
2013-02-28

Social caller ID with reverse look-up

 #119
20130041947
2013-02-14

System and method for initiating online social interactions based on conference call participation

 #120
20130035076
2013-02-07

Determining an availability status of a contact being called

 #121
20130029647
2013-01-31

System and method for managing mobile communications

 #122
20130024187
2013-01-24

Method and apparatus for social network communication over a media network

 #123
20130021951
2013-01-24

Systems and methods to connect members of a social network for real time communication

 #124
20130019187
2013-01-17

VISUALIZING EMOTIONS AND MOOD IN A COLLABORATIVE SOCIAL NETWORKING ENVIRONMENT

 #125
20130013697
2013-01-10

GROUP GENERATION DEVICE

 #126
20130013406
2013-01-10

System and method of providing recommendations using social networks

 #127
20120324373
2012-12-20

Graphical user interfaces for supporting collaborative generation of life stories

 #128
20120295601
2012-11-22

System and Method for Providing a Mobile Phone Directory Service

 #129
20120284338
2012-11-08

Provisioning my status information to others in my social network

 #130
20120250845
2012-10-04

System granting access to application data and methods thereof

 #131
20120214456
2012-08-23

Methods and apparatus for transmitting data

 #132
20120196581
2012-08-02

Caller identification using social network information

 #133
20120172005
2012-07-05

Community interaction using mobile communication devices

 #134
20120148033
2012-06-14

PROPAGATING USER STATUS INFORMATION ACROSS COMPUTING RESOURCES

 #135
20120147124
2012-06-14

Propagating user status information across computing resources

 #136
20120143969
2012-06-07

Methods and systems for creating online unified contact and communication management (CM) platform

 #137
20120143968
2012-06-07

SYSTEMS AND METHODS FOR TERMINATING COMMUNICATIONS BETWEEN REGISTERED MEMBERS OF A COMMUNICATIONS SERVICE

 #138
20120129572
2012-05-24

MOBILE COMMUNICATION DEVICE

 #139
20120101899
2012-04-26

SYSTEMS AND METHODS OF RECOMMENDING THE DELIVERY OF ADVERTISEMENTS

 #140
20120099718
2012-04-26

Systems and methods for integrating information from voice over internet protocol systems and social networking systems

 #141
20120099717
2012-04-26

SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS

 #142
20120099487
2012-04-26

SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS

 #143
20120099486
2012-04-26

SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS

 #144
20120099485
2012-04-26

SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS

 #145
20120099484
2012-04-26

Systems and methods for integrating information from voice over internet protocol systems and social networking systems

 #146
20120099483
2012-04-26

Systems and methods for integrating information from voice over internet protocol systems and social networking systems

 #147
20120077479
2012-03-29

IN-CALL CONTACT INFORMATION DISPLAY

 #148
20120028623
2012-02-02

Method and system for communicating between users

 #149
20110319057
2011-12-29

Method and apparatus for displaying a social networking status message on a dialing phone

 #150
20110271212
2011-11-03

MANAGING MULTIPLE CONFERENCES VIA A CONFERENCE USER INTERFACE

 #151
20110271211
2011-11-03

SYSTEMS, METHODS, AND COMPUTER PROGRAMS FOR CONTROLLING PRESENTATION VIEWS IN AN ONLINE CONFERENCE

 #152
20110271210
2011-11-03

Conferencing Application Store

 #153
20110271209
2011-11-03

Systems, Methods, and Computer Programs for Providing a Conference User Interface

 #154
20110270922
2011-11-03

MANAGING PARTICIPANTS IN A CONFERENCE VIA A CONFERENCE USER INTERFACE

 #155
20110270921
2011-11-03

Participant profiling in a conferencing system

 #156
20110270774
2011-11-03

Group Recommendations in Social Networks

 #157
20110270609
2011-11-03

Real-time speech-to-text conversion in an audio conference session

 #158
20110268263
2011-11-03

CONFERENCING ALERTS

 #159
20110258073
2011-10-20

System and method of providing recommendations

 #160
20110249621
2011-10-13

SYSTEM AND METHOD FOR MOBILE-TO-COMPUTER COMMUNICATION

 #161
20110246620
2011-10-06

Systems and methods for fused services including an integrated management system

 #162
20110228917
2011-09-22

Limited contact telephonic journaling

 #163
20110207439
2011-08-25

Notification method and system

 #164
20110206191
2011-08-25

Method of posting a voice related message on a remotely accessible networking page

 #165
20110201317
2011-08-18

Method for facilitating and analyzing social interactions and context for targeted recommendations in a network of a telecom service provider

 #166
20110188492
2011-08-04

RESPONDING TO CALL CONTROL EVENTS USING SOCIAL NETWORK APPLICATIONS

 #167
20110179064
2011-07-21

METHOD OF AND SYSTEM FOR PROVIDING A PROXIMITY-BASED MATCHING NOTIFICATION SERVICE

 #168
20110173268
2011-07-14

Telecommunication messaging through a social networking service

 #169
20110129077
2011-06-02

Methods and systems for real time display of caller location, profile, and trust relationship

 #170
20110125793
2011-05-26

METHOD FOR DETERMINING RESPONSE CHANNEL FOR A CONTACT CENTER FROM HISTORIC SOCIAL MEDIA POSTINGS

 #171
20110125697
2011-05-26

SOCIAL MEDIA CONTACT CENTER DIALOG SYSTEM

 #172
20110125580
2011-05-26

METHOD FOR DISCOVERING CUSTOMERS TO FILL AVAILABLE ENTERPRISE RESOURCES

 #173
20110125550
2011-05-26

METHOD FOR DETERMINING CUSTOMER VALUE AND POTENTIAL FROM SOCIAL MEDIA AND OTHER PUBLIC DATA SOURCES

 #174
20110123015
2011-05-26

Social media language identification and routing

 #175
20110110513
2011-05-12

Method and system for providing social network service interlocking with phone book of portable terminal

 #176
20110110364
2011-05-12

Secure customer service proxy portal

 #177
20110106884
2011-05-05

Systems and methods for networking across web based and telecommunication based portals

 #178
20110103567
2011-05-05

Customer service agent assisted social networks

 #179
20110077941
2011-03-31

Spoken tags for telecom web platforms in a social network

 #180
20110059730
2011-03-10

Social networking-based teleconferencing system and method

 #181
20110054907
2011-03-03

Audio interface unit for supporting network services

 #182
20110040629
2011-02-17

Behavior aggregation

 #183
20110014897
2011-01-20

Mobile Social Networking

 #184
20110007882
2011-01-13

Method and inference engine for processing telephone communication data

 #185
20100304729
2010-12-02

In-call contact information display

 #186
20100293476
2010-11-18

PEER BASED SOCIAL NETWORK DATING ENVIRONMENT

 #187
20100255812
2010-10-07

Method and system for updating social networking site with ring back tone information

 #188
20100241719
2010-09-23

Method and system for providing communication party related information

 #189
20100238919
2010-09-23

System and method for telecommunication with a web-based network, such as a social network

 #190
20100228826
2010-09-09

Provisioning my status information to others in my social network

 #191
20100167715
2010-07-01

Method and Apparatus for Social Networking in a Communication Network

 #192
20100057859
2010-03-04

Email confirmation page for social network notifications

 #193
20100027778
2010-02-04

Method and apparatus for maintaining dynamic queues in call centers using social network information

 #194
20100020952
2010-01-28

PRIVACY PROTECTION AND IDENTITY VERIFICATION IN ONLINE SOCIAL NETWORKS WITH EXTENSION TO PUBLIC SWITCHED TELEPHONE NETWORKS

 #195
20090310768
2009-12-17

Social network based call management

 #196
20090300518
2009-12-03

Contact group dynamics in networked communication devices

 #197
20090299963
2009-12-03

Method, apparatus, and computer program product for content use assignment by exploiting social graph information

 #198
20090253419
2009-10-08

METHOD FOR REDIRECTING TEXT MESSAGES AND MOBILE PHONE CALLS

 #199
20090235335
2009-09-17

Method for making recommendations in a social networking system based on personal communication information and a social networking system incorporating same

 #200
20090221280
2009-09-03

PERSONALIZATION SYSTEM AND METHODS

 #201
20090203391
2009-08-13

Contact matching of changing content across platforms

 #202
20090163183
2009-06-25

RECOMMENDATION GENERATION SYSTEMS, APPARATUS AND METHODS

 #203
20090150346
2009-06-11

Reverse matching relationships in networks of existing identifiers

 #204
20090092237
2009-04-09

Call-initiated social information acquisition and exchange

 #205
20090086720
2009-04-02

IDENTITY ASSOCIATION WITHIN A COMMUNICATION SYSTEM

 #206
20090080635
2009-03-26

Systems and methods to connect members of a social network for real time communication

 #207
20090037255
2009-02-05

Behavior aggregation

 #208
20080240379
2008-10-02

Automatic retrieval and presentation of information relevant to the context of a user's conversation

 #209
20080172496
2008-07-17

Providing Web services for wireless communication devices

 #210
20080172458
2008-07-17

Managing web services data and presence data

 #211
20080167015
2008-07-10

Community interaction using mobile communication devices

 #212
20080155080
2008-06-26

Provisioning my status information to others in my social network

 #213
20080123683
2008-05-29

Contact initialization based upon automatic profile sharing between computing devices

 #214
20080118048
2008-05-22

DIRECTORY SERVICE FOR LOCATING STALE ACQUAINTANCES

 #215
20080056269
2008-03-06

Methods and devices for standalone social networking and internet protocol communication setup

 #216
20080039121
2008-02-14

Methods and Systems for Establishing Relationships Between Mobile Communication Device Users

 #217
20070250791
2007-10-25

Graphical user interfaces for supporting collaborative generation of life stories

 #218
20070162569
2007-07-12

SOCIAL INTERACTION SYSTEM

 #219
20070037574
2007-02-15

Method and apparatus of a location-based network service for mutual social notification

 #220
20050216550
2005-09-29

Communication mode and group integration for social networks

 #221
16285418
2020-06-23

Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application

 #222
15627969
2019-02-26

Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application

 #223
15225983
2017-06-20

Conference call information sharing via interaction with social networking data