ClassID:

227667

H04M3/5108 - CPC Classification

Classification description:

Automatic or semi-automatic exchanges; Systems providing special services or facilities to subscribers; Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers Centralised arrangements for recording messages; Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing Secretarial services

Recent Application in this class:
#1
20260025465
2026-01-22

Dynamic Context-Aware Dispatching

#2
20240048649
2024-02-08

Mobile secretary cloud application

#3
20220329696
2022-10-13

Methods for simultaneous interaction on a web page by a customer and customer service representative

#4
20220263935
2022-08-18

Mobile secretary cloud application

#5
20220151020
2022-05-12

Apparatus and method for sending emergency call

#6
20220038569
2022-02-03

Mobile secretary cloud application

#7
20210195020
2021-06-24

COMMUNICATION SYSTEM AND METHOD

#8
20200045177
2020-02-06

Methods for simultaneous interaction on a web page by a customer and customer service representative

#9
20190158647
2019-05-23

Mobile secretary cloud application

#10
20190149660
2019-05-16

Information processing apparatus and information processing system

#11
20190082054
2019-03-14

Method to optimize small lodging facilities' revenue from reservation calls

#12
20170149969
2017-05-25

Electronic communication routing based data accuracy

#13
20170149963
2017-05-25

System and method for controlling identifier provided when placing call / message

#14
20170118341
2017-04-27

Device, system, and method for optimizing active transactions of an agent

#15
20160241709
2016-08-18

VIRTUAL ARS DATA CONTROL SYSTEM USING MOBILE TERMINAL AND METHOD THEREFOR

#16
20160219147
2016-07-28

Visual assistance systems and related methods

#17
20120189114
2012-07-26

Telephone relay device, method of relaying telephones, and program therefor

#18
20120106720
2012-05-03

Call authorization feature

#19
20100061542
2010-03-11

PERSONALIZED ASSISTANCE SYSTEM AND METHOD

#20
20090323909
2009-12-31

Technique for communicating concierge-type information to users of an information assistance service

#21
20090274278
2009-11-05

Notification systems and methods

#22
20090074168
2009-03-19

Technique for providing information assistance including a concierge-type service

#23
20080130857
2008-06-05

Personalized assistance system and method

#24
20080075240
2008-03-27

Consultative call transfer using non-voice consultation modes

#25
20070123276
2007-05-31

Secure valet telephone system apparatus and method

#26
20070041555
2007-02-22

Personalized assistance system and method

#27
20060067300
2006-03-30

System and method for bridge call appearance in distributed peer-to-peer network

#28
20050185786
2005-08-25

Personalized assistance system and method

#29
20050169445
2005-08-04

Telephone call messaging device

#30
20050105711
2005-05-19

Systems and methods for an operator system service

#31
20050047575
2005-03-03

Secure valet telephone system

#32
18658999
2025-07-22

Platform for campaign management using generative artificial intelligence

#33
18640955
2025-07-08

Methods for simultaneous interaction on a web page by a customer and customer service representative

#34
18212989
2024-06-04

Methods for simultaneous interaction on a web page by a customer and customer service representative

#35
18132010
2025-11-18

Intelligent call handling and routing

#36
17102004
2023-05-09

Intelligent call handling and routing

#37
16453904
2020-10-20

System and method for cadence matching at answering service or the like

#38
16169615
2019-09-24

Methods for simultaneous interaction on a web page by a customer and customer service representative

#39
15964159
2019-06-25

System and method for responding to dire communication at an answering service

#40
15679936
2018-12-18

Methods for simultaneous interaction on a web page by a customer and customer service representative

#41
14792717
2017-09-26

Methods for simultaneous interaction on a web page by a customer and customer service representative