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Inventor profile of:

Henry R. Lum

City:

Markham

Country:

Canada

Published Applications:

7

Last publication date:

2018-02-15

Top Assignees for applications by Henry R. Lum

The entities that hold a legal rights for patent applications filed by inventor Lum Henry R.:

  • GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 5 Daly City, CA United States
  • GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 1 Daly City, -

Recent patent applications by Lum Henry R.

Henry R. Lum from Markham, CA has applied for patents for these inventions. The list has both pending applications and granted patents:

#1 | 2018-02-15
US20180048758A1
Electricity

System and method for geo-location based media recording for a contact center

#2 | 2015-07-02
US20150189074A1
Electricity

System and method for handling call recording failures for a contact center

#3 | 2014-09-18
US20140280720A1
Electricity

Hybrid cloud architecture with optimized local delivery

#4 | 2014-09-18
US20140270154A1
Electricity

System and method for encrypting and recording media for a contact center

#5 | 2014-09-18
US20140270141A1
Electricity

Call event tagging and call recording stitching for contact center call recordings

#6 | 2014-09-18
US20140270105A1
Electricity

Network recording and speech analytics system and method

#7 | 2014-09-18
US20140269446A1
Electricity

System and method for geo-location based media recording for a contact center

InventorID:

1217347 ⎘

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