Austin, Texas
United States
44
2020-06-11
The entities that hold a legal rights for patent applications filed by inventor Joseph Kurt M.:
Kurt M. Joseph from Austin, US has applied for patents for these inventions. The list has both pending applications and granted patents:
VIRTUAL ASSISTANT AUGMENTATION SYSTEM
#2 | 2015-12-24Managing power consumption state of electronic devices responsive to predicting future demand
#3 | 2013-12-05Managing power consumption state of electronic devices responsive to predicting future demand
#4 | 2013-09-12Methods And Apparatus For Analyzing User Information To Identify Conditions Indicating A Need For Assistance For The User
#5 | 2013-03-07Apparatus and method for managing a network
#6 | 2012-10-25System and method for providing customer activities while in queue
#7 | 2010-07-08Methods and apparatus for analyzing user information to identify conditions indicating a need for assistance for the user
#8 | 2010-03-11System, method and software for transitioning between speech-enabled applications using action-object matrices
#9 | 2010-01-21Flexible Multiple Spreadsheet Data Consolidation System
#10 | 2008-12-18Method and system for automating the creation of customer-centric interfaces
#11 | 2008-11-06System and method for providing customer activities while in queue
#12 | 2008-08-26System and method for providing caller activities while in queue
#13 | 2008-06-12Intelligently providing dialup access numbers using an automated voice response system
#14 | 2008-05-29Call Routing from First to Second Dialog of Interactive Voice Response System
#15 | 2008-05-27Method and system for automating the creation of customer-centric interfaces
#16 | 2008-02-21Prioritized user interface
#17 | 2008-01-10METHOD AND SYSTEM FOR DISPLAYING CUSTOMER INFORMATION
#18 | 2008-01-03System and method for automating handling of slamming and cramming complaints
#19 | 2007-09-06SYSTEM AND METHOD TO PROVIDE AUTOMATED SCRIPTING FOR CUSTOMER SERVICE REPRESENTATIVES
#20 | 2007-08-02User-configurable video data service and interface
#21 | 2007-05-31Call routing from first to second dialog of interactive voice response system
#22 | 2007-02-15System, method and user interface to deliver message content
#23 | 2006-10-31Method and system for automating the analysis of word frequencies
#24 | 2006-10-12Method and apparatus for managing surveys across service centers
#25 | 2006-04-20Intelligently providing dialup access numbers using an automated voice response system
#26 | 2006-03-23System and method for providing product offers at a call center
#27 | 2006-03-16Automated password reset via an interactive voice response system
#28 | 2006-03-16Resetting access account passwords of a multitude of compartmentalized systems
#29 | 2006-02-02Method for identifying and prioritizing customer care automation
#30 | 2006-02-02Method and system for mapping caller information to call center agent transactions
#31 | 2006-01-26Announcement system and method of use
#32 | 2005-11-17System, method and software for transitioning between speech-enabled applications using action-object matrices
#33 | 2005-09-08System, method and software for delivering targeted content to queued users
#34 | 2005-04-14System and method for the automated analysis of performance data
#35 | 2005-04-07System, method & software for a user responsive call center customer service delivery solution
#36 | 2005-03-31Method and system for displaying customer information
#37 | 2005-03-17System and method for processing complaints
#38 | 2005-03-10System and method for prioritized interface design
#39 | 2005-03-10System and method to provide automated scripting for customer service representatives
#40 | 2005-02-24Call routing from manual to automated dialog of interactive voice response system
#41 | 2005-02-15System and method to provide automated scripting for customer service representatives
#42 | 2005-02-10Flexible multiple spreadsheet data consolidation system
#43 | 2005-02-08System and method for automating customer slamming and cramming complaints
#44 | 2005-01-11System and method for the automated analysis of performance data
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