Gregory Duclos

City:

Thornhill

Country:

Canada

Published Applications:

Last publication date:

2017-04-20

Top Assignees for applications by Gregory Duclos

The entities that hold a legal rights for patent applications filed by inventor Duclos Gregory:

Gregory Duclos from Thornhill, CA has applied for patents for these inventions. The list has both pending applications and granted patents:

Optimized routing of interactions to contact center agents based on machine learning

Optimized routing of interactions to contact center agents based on forecast agent availability and customer patience

System and method for generating a network of contact center agents and customers for optimized routing of interactions

OPTIMIZED ROUTING OF INTERACTIONS TO CONTACT CENTER AGENTS BASED ON AGENT PREFERENCES

InventorID:

1855689 ⎘