Round Rock, Texas
United States
32
2014-10-23
The entities that hold a legal rights for patent applications filed by inventor Knott Benjamin Anthony:
Benjamin Anthony Knott from Round Rock, US has applied for patents for these inventions. The list has both pending applications and granted patents:
System and method for speech-enabled call routing
#2 | 2014-08-21System and method for targeted tuning of a speech recognition system
#3 | 2013-11-07System and method for speech-enabled call routing
#4 | 2013-06-13System and method for targeted tuning of a speech recognition system
#5 | 2013-01-10System and method of determining call treatment of repeat calls
#6 | 2012-12-20Call routing system and method of using the same
#7 | 2010-09-16System and method for speech-enabled call routing
#8 | 2010-04-15Call routing system and method of using the same
#9 | 2010-03-04System and method of determining call treatment of repeat calls
#10 | 2010-02-18System and method for independently recognizing and selecting actions and objects in a speech recognition system
#11 | 2009-11-19System and method for targeted tuning of a speech recognition system
#12 | 2009-03-12SYSTEM AND METHOD OF UTILIZING A HYBRID SEMANTIC MODEL FOR SPEECH RECOGNITION
#13 | 2008-11-27System and method for remote speech recognition
#14 | 2008-09-02System and method for remote speech recognition
#15 | 2008-01-10System and method for routing calls
#16 | 2007-10-18System and method for processing speech
#17 | 2007-07-17Method and system for voice recognition menu navigation with error prevention and recovery
#18 | 2007-02-01System and method for automated performance monitoring for a call servicing system
#19 | 2006-12-28Call routing system and method of using the same
#20 | 2006-11-16System and method of determining call treatment of repeat calls
#21 | 2006-09-28System and method for utilizing virtual agents in an interactive voice response application
#22 | 2006-09-07Method and system for voice recognition menu navigation
#23 | 2006-09-07System and method for on hold caller-controlled activities and entertainment
#24 | 2006-07-20System and method for independently recognizing and selecting actions and objects in a speech recognition system
#25 | 2006-07-20System and method of utilizing a hybrid semantic model for speech recognition
#26 | 2006-07-13System and method for speech-enabled call routing
#27 | 2006-06-01System and method for utilizing confidence levels in automated call routing
#28 | 2006-03-09System and method for adapting the level of instructional detail provided through a user interface
#29 | 2006-02-16System and method for targeted tuning module of a speech recognition system
#30 | 2006-02-02Method for identifying and prioritizing customer care automation
#31 | 2006-02-02Method and system for mapping caller information to call center agent transactions
#32 | 2006-01-26Announcement system and method of use
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