Austin, Texas
United States
26
2012-10-04
The entities that hold a legal rights for patent applications filed by inventor Paden Jonathan:
Jonathan Paden from Austin, US has applied for patents for these inventions. The list has both pending applications and granted patents:
System and method for automating customer relations in a communications environment
#2 | 2012-04-19Dynamic load balancing between multiple locations with different telephony system
#3 | 2010-06-03Method and apparatus for reconstructing call paths in multiple telephony sessions
#4 | 2010-04-15Reporting dial up access problems using a real-time automated system
#5 | 2010-01-07Method and apparatus for issuing a credit
#6 | 2008-06-12Intelligently providing dialup access numbers using an automated voice response system
#7 | 2008-03-13Agent call flow monitoring and evaluation
#8 | 2007-07-19Dynamic load balancing between multiple locations with different telephony system
#9 | 2007-06-07Method and system for processing telephone technical support
#10 | 2007-02-22Method and apparatus for diagnosing and mitigating malicious events in a communication network
#11 | 2007-02-22Method for correlating marketing effectiveness in an interactive voice response system
#12 | 2007-02-22Method and apparatus for reconstructing call paths in multiple telephony sessions
#13 | 2007-02-22Method for identifying and responding to chronic callers in an interactive voice response system
#14 | 2007-02-01Method and apparatus for automated billing and crediting of customer accounts
#15 | 2006-09-28System and method for automating customer relations in a communications environment
#16 | 2006-07-27Presenting dialup access numbers status information using an automated voice response system
#17 | 2006-07-06System and method for real time monitoring an interactive voice response system
#18 | 2006-06-29System and method for automatically notifying a customer via phone of service restoration
#19 | 2006-05-25System and method for IVR transfer of an inbound call
#20 | 2006-04-20System and method for enhanced network monitoring
#21 | 2006-04-20Intelligently providing dialup access numbers using an automated voice response system
#22 | 2006-04-20Using information about dialup access numbers in a service region to support customer service interactions
#23 | 2006-04-06Dynamic load balancing between multiple locations with different telephony system
#24 | 2006-03-16Automated password reset via an interactive voice response system
#25 | 2006-03-16Resetting access account passwords of a multitude of compartmentalized systems
#26 | 2006-03-16Reporting dial-up access problems using a real-time automated system
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