Seattle, Washington
United States
8
2017-07-06
The entities that hold a legal rights for patent applications filed by inventor Veatch Thomas:
Thomas Veatch from Seattle, US has applied for patents for these inventions. The list has both pending applications and granted patents:
Computer-implemented system and method for assigning call agents to callers
#2 | 2016-02-04System and method for providing agent guidance
#3 | 2015-01-08System and method for providing hiring recommendations of agents within a call center
#4 | 2015-01-01System and method for providing guidance to persuade a caller
#5 | 2015-01-01System and method for pairing agents and callers within a call center
#6 | 2013-01-17Computer-implemented system and method for providing coaching to agents in an automated call center environment based on user traits
#7 | 2013-01-17Computer-implemented system and method for matching agents with callers in an automated call center environment based on user traits
#8 | 2013-01-17Computer-implemented system and method for providing recommendations regarding hiring agents in an automated call center environment based on user traits
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