Galway
Ireland
9
2016-03-31
The entities that hold a legal rights for patent applications filed by inventor FLANNERY Peter:
Peter FLANNERY from Galway, IE has applied for patents for these inventions. The list has both pending applications and granted patents:
SYSTEM AND METHOD FOR OPTIMIZING PERFORMANCE OF AGENTS IN AN ENTERPRISE
#2 | 2015-12-17System and method for enhancing information flow in an enterprise
#3 | 2015-12-03System and method for contact center routing of a customer based on media capabilities
#4 | 2014-01-16METHOD AND SYSTEM FOR CONTROLLING ESTABLISHMENT OF COMMUNICATION CHANNELS IN A CONTACT CENTER
#5 | 2013-10-10METHOD AND SYSTEM FOR CONTROLLING ESTABLISHMENT OF COMMUNICATION CHANNELS IN A CONTACT CENTER
#6 | 2013-01-17Method and system for controlling establishment of communication channels in a contact center
#7 | 2012-12-20ROUTING OF CONTACTS IN CONTACT CENTERS
#8 | 2012-03-08Routing communication sessions in a contact center
#9 | 2011-03-03Method and system for controlling establishment of communication channels in a contact centre
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