Austin, Texas
United States
11
2018-02-13
The entities that hold a legal rights for patent applications filed by inventor Duncan Daniel N.:
Daniel N. Duncan from Austin, US has applied for patents for these inventions. The list has both pending applications and granted patents:
Measuring contact center agent effectiveness using a predictive model
#2 | 2010-05-11System and method for updating contact records
#3 | 2008-05-22Method and system for distributing outbound telephone calls
#4 | 2007-05-31Method and system for distributing outbound telephone calls
#5 | 2006-11-28Method and system for distributing outbound telephone calls
#6 | 2006-11-16System and method for common account based routing of contact records
#7 | 2006-10-05System and method for preemptive goals based routing of contact records
#8 | 2006-09-05System and method for preemptive goals based routing of contact records
#9 | 2006-05-30System and method for common account based routing of contact records
#10 | 2005-10-18Method and system for scheduling inbound inquiries
#11 | 2005-02-22Method and system for self-service scheduling of inbound inquiries
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