Lisboa
Portugal
28
2023-02-02
The entities that hold a legal rights for patent applications filed by inventor Costa Marco:
Marco Costa from Lisboa, PT has applied for patents for these inventions. The list has both pending applications and granted patents:
SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
#2 | 2021-01-07SYSTEM AND METHOD FOR SPEECH-ENABLED AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
#3 | 2021-01-07SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#4 | 2021-01-07SYSTEM AND METHOD FOR QUERYING MULTIPLE INFORMATION SOURCES USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#5 | 2021-01-07SYSTEM AND METHOD FOR SPEECH-ENABLED AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
#6 | 2021-01-07SYSTEM AND METHOD FOR TEXT-ENABLED AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
#7 | 2021-01-07SYSTEM AND METHOD FOR PRE-POPULATING FORMS USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#8 | 2021-01-07SYSTEM AND METHOD FOR PRE-POPULATING FORMS USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#9 | 2021-01-07SYSTEM AND METHOD FOR COMMUNICATION ANALYSIS FOR USE WITH AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#10 | 2021-01-07System and method for communication analysis for use with agent assist within a cloud-based contact center
#11 | 2021-01-07SYSTEM AND METHOD FOR QUERYING MULTIPLE INFORMATION SOURCES USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#12 | 2021-01-07SYSTEM AND METHOD FOR ESCALATION USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#13 | 2021-01-07SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION WITHIN A CLOUD-BASED CONTACT CENTER
#14 | 2021-01-07SYSTEM AND METHOD FOR AGENT ASSIST ERROR CORRECTION AND DETECTION WITHIN A CLOUD-BASED CONTACT CENTER
#15 | 2021-01-07SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#16 | 2021-01-07SYSTEM AND METHOD FOR REAL-TIME AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#17 | 2021-01-07SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CLOUD-BASED CONTACT CENTER
#18 | 2021-01-07SYSTEM AND METHOD FOR AN AGENT ASSIST UNIFIED INTERFACE WITHIN A CLOUD-BASED CONTACT CENTER
#19 | 2021-01-07SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#20 | 2021-01-07SYSTEM AND METHOD FOR AUTOMATED SCHEDULING USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#21 | 2021-01-07SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#22 | 2021-01-07SYSTEM AND METHOD FOR AUTOMATED SMART NOTES USING AGENT ASSIST WITHIN A CLOUD-BASED CONTACT CENTER
#23 | 2021-01-07SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHIN A CLOUD-BASED CONTACT CENTER
#24 | 2021-01-07SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE NEXT ACTIONS WITHIN A CLOUD-BASED CONTACT CENTER
#25 | 2021-01-07SYSTEM AND METHOD FOR SMS AND EMAIL ENABLED AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
#26 | 2021-01-07SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
#27 | 2021-01-07SYSTEM AND METHOD FOR AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
#28 | 2021-01-07SYSTEM AND METHOD FOR TEXT-ENABLED AUTOMATED AGENT ASSISTANCE WITHIN A CLOUD-BASED CONTACT CENTER
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