Limerick
Ireland
24
2019-12-12
The entities that hold a legal rights for patent applications filed by inventor D'Arcy Paul:
Paul D'Arcy from Limerick, IE has applied for patents for these inventions. The list has both pending applications and granted patents:
System and method for optimizing agent time
#2 | 2016-11-03Device, System, and Method for Team Formation
#3 | 2016-10-06System and method for optimizing agent time
#4 | 2016-08-18System and method for compatibility-based team formation
#5 | 2015-07-23Systems and methods for multichannel routing of work items in a contact center
#6 | 2015-07-09Systems and methods for monitoring and prioritizing metrics with dynamic work issue reassignment
#7 | 2015-05-07SYSTEM AND METHOD FOR ROUTING WORK REQUESTS TO MINIMIZE ENERGY COSTS IN A DISTRIBUTED COMPUTING SYSTEM
#8 | 2015-04-09System and method for automated assignment of monitoring in a contact center
#9 | 2015-01-01System and method for calculating context-aware estimated wait time for customers
#10 | 2014-12-04System and method for conversational configuration of applications
#11 | 2014-09-25System and method for managing conference calls
#12 | 2014-09-18SYSTEM AND METHOD FOR IDENTIFYING AND ENGAGING COLLABORATION OPPORTUNITIES
#13 | 2014-09-11System and method for automated distribution of supervisory functions in a contact center
#14 | 2014-09-11System and method for managing a contact center
#15 | 2014-09-11System and method for assisting agents of a contact center
#16 | 2014-07-03PASSIVE INTERACTION GUIDE SYSTEM AND METHOD
#17 | 2014-06-05SYSTEM AND METHOD FOR AUTOMATING AND IMPROVING SELF SERVICE EXPERIENCE
#18 | 2014-04-03System and method for dynamic suggestion of optimal course of action
#19 | 2014-04-03SYSTEM AND METHOD OF IMPROVING CONTACT CENTER SUPERVISOR DECISION MAKING
#20 | 2014-04-03Method of bootstrapping contact center
#21 | 2012-12-20Methods and systems for monitoring contact center operations
#22 | 2012-08-23Method and system for optimizing contact center performance
#23 | 2012-08-23METHOD AND SYSTEM FOR OPTIMIZING CONTACT CENTER PERFORMANCE
#24 | 2011-01-13Contact center interfaces
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