Cambridge, Massachusetts
United States
5
2006-05-02
The entities that hold a legal rights for patent applications filed by inventor Suhm Bernhard:
Bernhard Suhm from Cambridge, US has applied for patents for these inventions. The list has both pending applications and granted patents:
Apparatus and method for visually representing behavior of a user of an automated response system
#2 | 2005-07-26System and method for assessing a call center
#3 | 2005-05-24System and method for annotating recorded information from contacts to contact center
#4 | 2005-04-19Apparatus and method for quantifying an automation benefit of an automated response system
#5 | 2005-04-12Apparatus and method for analyzing routing of calls in an automated response system
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