Falls Church, Virginia
United States
27
2018-08-30
The entities that hold a legal rights for patent applications filed by inventor Kumar Praphul:
Praphul Kumar from Falls Church, US has applied for patents for these inventions. The list has both pending applications and granted patents:
System and method for managing customer interactions for contact center based on agent proximity
#2 | 2018-06-21Pinning in an interactive media/voice response system
#3 | 2018-05-24RECORDING USER COMMUNICATIONS
#4 | 2018-02-20Pinning in an interactive media/voice response system
#5 | 2017-11-02Social media feedback for routing user communications
#6 | 2017-06-01Call center builder platform
#7 | 2017-04-27Recording user communications
#8 | 2017-04-27Multi-channel delivery platform
#9 | 2017-04-27Visual interactive voice response system
#10 | 2016-12-01SYSTEM AND METHOD FOR QUALITY MANAGEMENT PLATFORM
#11 | 2016-12-01System and method for managing multiple interactions
#12 | 2016-10-13Visual interactive voice response system
#13 | 2016-08-04Routing user communications to agents
#14 | 2016-07-07Application builder platform
#15 | 2016-06-30System and method for managing customer interactions for contact center based on agent proximity
#16 | 2016-06-30Call center builder platform
#17 | 2016-04-21Recording user communications
#18 | 2016-02-04Social media feedback for routing user communications
#19 | 2016-02-04Contact center application creating using reusable program modules
#20 | 2015-12-03System and method for managing interaction flow for contact centers
#21 | 2015-12-03Flow designer for contact centers
#22 | 2015-12-03SYSTEM AND METHOD FOR EXECUTING INTERACTION FLOW FOR CONTACT CENTERS
#23 | 2015-12-03Custom grammars builder platform
#24 | 2015-10-01Recording user communications
#25 | 2015-10-01Recording user communications
#26 | 2015-09-03Application builder platform
#27 | 2014-11-27Multi-channel delivery platform
981946 ⎘