Midvale, Utah
United States
22
2015-08-11
17
2015-08-11
These are the the leading inventors for applications assigned to inContact, Inc.:
inContact, Inc. based in Midvale, US has been assigned the rights to these inventions. The list includes both Pending Applications and Patent Grants:
Communication aggregation
#2 | 2013-07-11 ✅ Patent 8,913,116 granted on 2014-12-16Systems and methods of contact monitoring
#3 | 2013-05-23SYSTEMS AND METHODS OF USING SOCIAL MEDIA IN CONTACT HANDLING SYSTEMS
#4 | 2013-05-23 ✅ Patent 9,137,365 granted on 2015-09-15Systems and methods of serial media communication in contact handling systems
#5 | 2013-05-23 ✅ Patent 9,307,083 granted on 2016-04-05Systems and methods of parallel media communication in contact handling systems
#6 | 2013-05-23 ✅ Patent 9,313,331 granted on 2016-04-12Systems and methods of introducing beneficial communication latency in contact handling systems
#7 | 2013-05-23 ✅ Patent 8,976,953 granted on 2015-03-10Systems and methods of controlling confidential communication in contact handling systems
#8 | 2013-05-23 ✅ Patent 8,842,821 granted on 2014-09-23Systems and methods of using machine translation in contact handling systems
#9 | 2013-03-12 ✅ Patent 8,396,205 granted on 2013-03-12Systems and methods of supervising contacts
#10 | 2013-01-17 ✅ Patent 9,111,239 granted on 2015-08-18Activity recording of contact handling system agents
#11 | 2012-04-26 ✅ Patent 8,351,595 granted on 2013-01-08Restoration of a caller to a previous place in an on-hold queue
#12 | 2012-03-15PROVIDING WORK, TRAINING, AND INCENTIVES TO COMPANY REPRESENTATIVES IN CONTACT HANDLING SYSTEMS
#13 | 2012-02-23 ✅ Patent 8,478,848 granted on 2013-07-02Multi-tiered media services using cloud computing for globally interconnecting business and customers
#14 | 2012-02-23 ✅ Patent 8,223,948 granted on 2012-07-17Multi-tiered media services for globally interconnecting businesses and customers
#15 | 2011-07-21SYSTEMS AND METHODS FOR PER-ACTION COMPILING IN CONTACT HANDLING SYSTEMS
#16 | 2011-07-21SYSTEMS AND METHODS FOR MULTI-TENANCY IN CONTACT HANDLING SYSTEMS
#17 | 2011-07-21SYSTEMS AND METHODS FOR REDUNDANCY USING SNAPSHOTS AND CHECK POINTING IN CONTACT HANDLING SYSTEMS
#18 | 2009-04-09 ✅ Patent 8,254,558 granted on 2012-08-28Contact handling systems including automated return contact response reminders
#19 | 2009-04-02 ✅ Patent 8,209,207 granted on 2012-06-26Broad-based incremental training sessions for company representatives in contact handling systems
#20 | 2009-04-02 ✅ Patent 8,180,666 granted on 2012-05-15Real-time performance based incentives for company representatives in contact handling systems
#21 | 2009-04-02 ✅ Patent 8,180,662 granted on 2012-05-15Rapid deployment of training for company representatives in contact handling systems
#22 | 2009-04-02 ✅ Patent 8,209,209 granted on 2012-06-26Providing work, training, and incentives to company representatives in contact handling systems
Also check out inContact, Inc.'s (Midvale, United States) applicant profile with 3 patent applications submitted.
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