226503 ⎘
Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks; Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management Filtering out customers affected by service problems
AUTOMATION OF CUSTOMER SUPPORT SORTING PROCESS
#2SCHEDULING METHOD AND SYSTEM FOR MIDDLEWARE-MEDIATED USER-TO-USER SERVICE
#3INTENT DETECTION VIA MASKED MODELS
#4SMART NETWORK INTERFACE DEVICE
#5System and method for servicing requests in a decentralized network
#6AUTOMATED AI/ML MANAGEMENT OF USER EXPERIENCES: SYSTEM AND METHOD
#7Scheduling method and system for middleware-mediated user-to-user service
#8Smart network interface device
#9SYSTEMS AND METHODS FOR IDENTIFYING SPATIAL CLUSTERS OF USERS HAVING POOR EXPERIENCE IN A HETEROGENEOUS NETWORK
#10IMPACT PREDICTIONS BASED ON INCIDENT-RELATED DATA
#11COORDINATING CELLULAR AND CABLE/FIBER BROADBAND NETWORKS
#12NOISE AND IMPAIRMENT LOCALIZATION
#13Microservices for assessing client experience in incident management
#14Coordinating cellular and cable/fiber broadband networks
#15Smart network interface device
#16INTEGRATION NAVIGATOR AND INTELLIGENT MONITORING FOR LIVING SYSTEMS
#17Impact predictions based on incident-related data
#18Dynamic scope adjustment
#19SYSTEM AND METHOD FOR TRIAGE MANAGEMENT
#20AUTOMATED NETWORK MONITORING AND CONTROL
#21SYSTEMS AND METHODS FOR DISTRIBUTED INCIDENT CLASSIFICATION AND ROUTING
#22Systems and methods for network performance monitoring, event detection, and remediation
#23Activity-and dependency-based service quality monitoring
#24AUTOMATION OF CUSTOMER SUPPORT SORTING PROCESS
#25Identifying and blacklisting problem clients using machine learning in wireless networks
#26Characterization and assessment of information technology service events
#27Optical transport network design system
#28Automation of customer support sorting process
#29System for network incident management
#30Method and apparatus for providing trouble isolation via a network
#31Network user usage profiling
#32Service request management in cloud computing systems
#33Determining impact of network failures
#34Message processing method and apparatus
#35Network user usage profiling
#36Detection of outage in cloud based service using usage data based error signals
#37Method and system for monitoring and correcting defects of a network device
#38Diagnosis of network anomalies using customer probes
#39Bandwidth efficient processing and filtering across distributed databases
#40Alerting service desk users of business services outages
#41Alerting service desk users of business services outages
#42Detecting poor performing devices
#43Autonomic SLA breach value estimation
#44Network user usage profiling
#45Providing Different Levels of Service Over a Storage Transport
#46Automated network condition identification
#47Estimating physical locations of network faults
#48Activity-and dependency-based service quality monitoring
#49Method and apparatus for providing end to end virtual private network performance management
#50Network user usage profiling
#51Method and Arrangement for Handling Notifications in a Communication Network
#52Handling alarms based on user session records
#53Selective user notification based on IP flow information
#54Method for automated management of a telecommunication service
#55Automated network condition identification
#56Distributed policy services for mobile and nomadic networking
#57METHOD AND SYSTEM FOR COLLECTING AND ANALYZING INTERNET PROTOCOL TELEVISION TRAFFIC
#58System and method for establishing and enforcing service rules in a service provider network
#59Method and apparatus for managing communication faults
#60Method, computer program product, and apparatus for deriving intelligence from format change requests
#61Path testing and switching
#62System and method for automated configuration control, audit verification and process analytics
#63BANDWIDTH GUARANTEED COMMUNICATION SYSTEM
#64Automated network condition identification
#65Method and apparatus for evaluating services in communication networks
#66Methods and apparatus for information processing and display for network management
#67Usage of physical layer information in combination with signaling and media parameters
#68Network user usage profiling
#69Method and apparatus for network service assurance
#70Ordered switchover of cable modems
#71Method and apparatus for providing end to end virtual private network performance management
#72Layer 2 network rule-based non-intrusive testing verification methodology
#73Wireless communication control system and method thereof
#74Fault detection in a transport network
#75METHOD AND APPARATUS FOR PROCESSING OF AN ALARM RELATED TO A FRAME RELAY ENCAPSULATION FAILURE
#76Method and apparatus for determining an influenced range of a fault occurence in a network
#77Vertical integration of network management for ethernet and the optical transport
#78Automatic outage alert system
#79Network management apparatus and method thereof
#80Management of virtual and physical network inventories
#81METHOD AND DEVICE FOR TRACING AND LOCATING WEB SERVICES CHANGES DURING UPDATING PROCESS
#82Path testing and switching
#83Selective user notification based on IP flow information
#84METHOD AND APPARATUS FOR A SERVICES MODEL BASED PROVISIONING IN A MULTITENANT ENVIRONMENT
#85Method for automated management of a telecommunication service
#86Monitoring control system, monitoring device, monitoring control method, and monitoring control program
#87Client Statement of Health
#88System and method for establishing and enforcing service rules in a service provider network
#89Distributed policy services for mobile and nomadic networking
#90Method and arrangement for adapting to variations in an available bandwidth to a local network
#91Methods and apparatus for IP management traffic consolidation
#92Virtual private network service status management
#93System and method for managing performance of communication lines of a communication network
#94Methods and systems of network management
#95Application layer metrics monitoring
#96Wireless high-speed data network planning tool
#97System and method for auditing storage systems remotely
#98Method and system for processing fault alarms and trouble tickets in a managed network services system
#99Method and system for providing automated data retrieval in support of fault isolation in a managed services network
#100Method and system using quality of service information for influencing a user's presence state
#101Method and system for improved monitoring, measurement and analysis of communication networks utilizing dynamically and remotely configurable probes
#102Steam cooker
#103Method and system for improved monitoring, measurement and analysis of communication networks utilizing dynamically and remotely configurable probes
#104Method and system for automatic data transfer on a network-connected device
#105Service level assurance system and method for wired and wireless broadband networks
#106Methods and apparatus for information processing and display for network management
#107Proactive repair process in the xDSL network (with a VDSL focus)
#108Autonomic SLA breach value estimation
#109Network system, server, apparatus management method and program
#110Utilizing customer service incidents to rank server system under test configurations based on component priority
#111System and method for managing issues based on pain reduction efficiency
#112Graphical diagnosis and remediation of impairments within a service provider network
#113System and method for self-healing of upgrade issues on a customer environment
#114Automated incident prioritization in network monitoring systems
#115SLA-aware task dispatching with a task resolution control
#116Detecting and mapping a failure of a network element
#117Method and system for using customer analytics to detect network events