Patents-Review.com
ClassID:

228196 ⎘

H04M2203/555 - CPC Classification

Classification description:

Aspects of automatic or semi-automatic exchanges related to network data storage and management Statistics, e.g. about subscribers but not being call statistics

Sub-classes:
Recent Application in this class:
#1
20260113403
2026-04-23

AUTOMATIC CALLER IDENTIFICATION TRANSLATION

 #2
20250053783
2025-02-13

Intelligent Computer Aided Decision Support System

 #3
20240396994
2024-11-28

AUTOMATIC CALLER IDENTIFICATION TRANSLATION

 #4
20240314238
2024-09-19

Spam Telephone Call Reducer

 #5
20240297935
2024-09-05

PROGRAM, INFORMATION PROCESSING SYSTEM AND INFORMATION PROCESSING METHOD

 #6
20230344934
2023-10-26

Spam telephone call reducer

 #7
20230239402
2023-07-27

COACHING IN AN AUTOMATED COMMUNICATION LINK ESTABLISHMENT AND MANAGEMENT SYSTEM

 #8
20230136732
2023-05-04

Systems and methods for phone number fraud prediction

 #9
20230057853
2023-02-23

Automatic caller identification translation

 #10
20220294907
2022-09-15

Contact callback system

 #11
20220272194
2022-08-25

Spam telephone call reducer

 #12
20220240871
2022-08-04

Intelligent computer aided decision support system

 #13
20220076140
2022-03-10

PRIORITIZATION OF ELECTRONIC COMMUNICATIONS

 #14
20220046130
2022-02-10

Coaching in an automated communication link establishment and management system

 #15
20210201338
2021-07-01

CUSTOMER EXPERIENCE ANALYTICS

 #16
20210185169
2021-06-17

Automatic caller identification translation

 #17
20210044703
2021-02-11

Toll-free numbers metadata tagging, analysis and reporting

 #18
20200349583
2020-11-05

Analytics system to analyze and report customer experience

 #19
20200314248
2020-10-01

Toll-free numbers metadata tagging, analysis and reporting

 #20
20200265513
2020-08-20

System and method for automated communications session routing in a communications handling system

 #21
20200092418
2020-03-19

Telephonic transmission/reception calling service method

 #22
20200092416
2020-03-19

Automatic caller identification translation

 #23
20200082810
2020-03-12

System and method for mapping a customer journey to a category

 #24
20200076957
2020-03-05

Toll-free numbers metadata tagging, analysis and reporting

 #25
20200028974
2020-01-23

Management of toll-free number misuse and fraud detection

 #26
20190394332
2019-12-26

Call volume reduction based upon a propensity to call in connection with a reason code

 #27
20190387101
2019-12-19

Coaching in an automated communication link establishment and management system

 #28
20190312979
2019-10-10

Toll-free numbers metadata tagging, analysis and reporting

 #29
20190182380
2019-06-13

Telephonic transmission/reception calling service method

 #30
20190028595
2019-01-24

Management of toll-free number misuse and fraud detection

 #31
20180295237
2018-10-11

Call volume reduction based upon a propensity to call in connection with a reason code

 #32
20180278743
2018-09-27

Automatic caller identification translation

 #33
20180227421
2018-08-09

System and methods for analyzing online forum language

 #34
20180167504
2018-06-14

Call volume reduction based upon a propensity to call in connection with a reason code

 #35
20180159903
2018-06-07

Cognitive resource selection

 #36
20180139327
2018-05-17

Enhancing customer service processing using data analytics and cognitive computing

 #37
20180139326
2018-05-17

Enhancing customer service processing using data analytics and cognitive computing

 #38
20180124245
2018-05-03

Customer care database creation system and method

 #39
20180069958
2018-03-08

Systems, non-transitory computer-readable media and methods for voice quality enhancement

 #40
20180027129
2018-01-25

Toll-tree numbers metadata tagging, analysis and reporting

 #41
20180012136
2018-01-11

Prioritization of electronic communications

 #42
20170310820
2017-10-26

Determining customer service quality through digitized voice characteristic measurement and filtering

 #43
20170264744
2017-09-14

System and methods for analyzing multichannel communications including voice data

 #44
20170163798
2017-06-08

Contact center load forecasting

 #45
20170118632
2017-04-27

Method and apparatus for identifying a user of a mobile device

 #46
20170054852
2017-02-23

SYSTEM AND METHOD FOR ESTIMATED BEST PATH PREDICTION

 #47
20170026254
2017-01-26

Method and user interfaces for monitoring, interpreting and visualizing communications between users

 #48
20160352904
2016-12-01

Systems and methods for predicting and proactively addressing customer interactions

 #49
20160337519
2016-11-17

Responsive communication system for analyzed multichannel electronic communication

 #50
20160323449
2016-11-03

System and method for automated communications session routing in a communications handling system

 #51
20160119476
2016-04-28

Personalizing communications services using environmental data

 #52
20160105559
2016-04-14

Prescriptive analytics for customer satisfaction based on agent perception

 #53
20160006875
2016-01-07

Coaching in an automated communication link establishment and management system

 #54
20150334236
2015-11-19

Methods and system for analyzing multichannel electronic communication data

 #55
20150237204
2015-08-20

Customer service call routing

 #56
20150207938
2015-07-23

System and method for selecting agent in a contact center for improved call routing

 #57
20130335511
2013-12-19

Transmission management system, transmission terminal, transmission system, method of managing data transmission, and recording medium storing data transmission management program

 #58
20130244623
2013-09-19

Updating Contact Information In A Mobile Communications Device

 #59
20130235999
2013-09-12

Storage, processing, and display of service desk performance metrics

 #60
20130156171
2013-06-20

System and method for servicing a call

 #61
20130136247
2013-05-30

Personalizing communications services using environmental data

 #62
20120101899
2012-04-26

SYSTEMS AND METHODS OF RECOMMENDING THE DELIVERY OF ADVERTISEMENTS

 #63
20120099718
2012-04-26

Systems and methods for integrating information from voice over internet protocol systems and social networking systems

 #64
20120099717
2012-04-26

SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS

 #65
20120099487
2012-04-26

SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS

 #66
20120099486
2012-04-26

SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS

 #67
20120099485
2012-04-26

SYSTEMS AND METHODS FOR INTEGRATING INFORMATION FROM VOICE OVER INTERNET PROTOCOL SYSTEMS AND SOCIAL NETWORKING SYSTEMS

 #68
20120099484
2012-04-26

Systems and methods for integrating information from voice over internet protocol systems and social networking systems

 #69
20120099483
2012-04-26

Systems and methods for integrating information from voice over internet protocol systems and social networking systems

 #70
20120069978
2012-03-22

Storage, processing, and display of service desk performance metrics

 #71
20110243310
2011-10-06

Speech usage and performance tool

 #72
20110191432
2011-08-04

Location derived messaging system

 #73
20080126098
2008-05-29

VALUE ADDED SERVICE NETWORK, IVR SERVER AND METHOD FOR ANALYZING FLOW TRACK IN REAL TIME

 #74
20060172777
2006-08-03

Domain-driven abbreviated dialing

 #75
18601987
2025-11-25

Call routing methods and systems

 #76
18153288
2024-04-16

Call routing methods and systems

 #77
17229811
2023-01-17

Call routing methods and systems

 #78
17197695
2022-01-04

Contact callback system

 #79
16543362
2020-05-26

Call routing methods and systems

 #80
16033032
2019-10-08

Call routing methods and systems

 #81
15583767
2019-08-27

Cross-linking call metadata

 #82
15394674
2018-09-04

System, method, and computer program for automatic management of intent classification