Rishon Lezion
Israel
27
2020-12-03
The entities that hold a legal rights for patent applications filed by inventor Portman Leon:
Leon Portman from Rishon Lezion, IL has applied for patents for these inventions. The list has both pending applications and granted patents:
System and method for automatically validating agent implementation of training material
#2 | 2020-08-06System and method for automatically validating agent implementation of training material
#3 | 2019-10-03System and method for automatically validating agent implementation of training material
#4 | 2014-02-20System and method for real-time customized agent training
#5 | 2013-11-28SYSTEM AND METHOD FOR ROBUST CALL CENTER OPERATION USING MULTIPLE DATA CENTERS
#6 | 2013-06-06Peer-to-peer telephony recording
#7 | 2013-05-30System and method for tracking web interactions with real time analytics
#8 | 2013-05-23System and method for real-time customized agent training
#9 | 2012-11-15System and method for recording and distributing customer interactions
#10 | 2012-09-06System and method for assisting an agent in a contact center
#11 | 2012-07-26System and method for managing a customer service session
#12 | 2012-04-12System and method for recording communication interaction over a mobile device
#13 | 2011-12-15REAL-TIME APPLICATION OF INTERACTION ANLYTICS
#14 | 2011-06-30Peer-to-peer telephony recording
#15 | 2011-05-26Method and system for secure data collection and distribution
#16 | 2010-09-09System and method for recording and distributing customer interactions
#17 | 2010-07-08SYSTEM AND METHOD FOR SCREEN RECORDING
#18 | 2010-06-24APPARATUS AND METHOD FOR MULTIMEDIA CONTENT BASED MANIPULATION
#19 | 2010-03-11SYSTEM AND METHOD FOR SCREEN RECORDING
#20 | 2009-11-26Session board controller based post call routing for customer feedback application
#21 | 2009-10-29Method and system for centralized recording in a distributed environment
#22 | 2009-07-09Method and system for utilizing information for efficient recording solutions in a complex multi-media recording environment
#23 | 2009-06-18System and method for forwarding a session based on a recording capacity
#24 | 2009-01-29System and method for transferring interaction metadata messages over communication services
#25 | 2008-03-13Method and system for secure data collection and distribution
#26 | 2007-01-25Voice over IP forwarding
#27 | 2006-11-30Voice over IP capturing
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