Batavia, Illinois
United States
10
2008-01-29
The entities that hold a legal rights for patent applications filed by inventor Sumner Roger:
Roger Sumner from Batavia, US has applied for patents for these inventions. The list has both pending applications and granted patents:
Transaction outcome state mapping
#2 | 2007-03-27Adaptive transaction guidance
#3 | 2006-10-26Contact center conferencing of e-mail message
#4 | 2006-07-06Contact center business modeler
#5 | 2006-06-29Business analytics strategy transaction reporter method and system
#6 | 2006-05-18Discrete choice method of reporting and predicting multiple transaction types
#7 | 2005-09-01Session to track actual e-mail handling time
#8 | 2005-03-15Customer touch-point scoring system
#9 | 2005-03-03Skill based chat function in a communication system
#10 | 2005-03-03Automatic contact navigation system
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