226501 ⎘
Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks; Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management Customer relationship management
Integrated customer web station for web based call management
#302Measuring customer service levels
#303System and method for monitoring performance of groupings of network infrastructure and applications using statistical analysis
#304System and method for monitoring performance of arbitrary groupings of network infrastructure and applications
#305System and method for monitoring performance of network infrastructure and applications by automatically identifying system variables or components constructed from such variables that dominate variance of performance
#306Method for using statistical analysis to monitor and analyze performance of new network infrastructure or software applications for deployment thereof
#307System and method for virtualization of the network management and control planes to provide an abstracted view and control of underlying network resources
#308Integrated business systems for web based telecommunications management
#309Secure customer interface for Web based data management
#310Service quality monitoring process
#311Post-termination contact management
#312Secure server architecture for web based data management
#313Dynamic image delivery system
#314Integrated order management system for telecommunication services
#315Broadband communications
#316System and method for generating policies for a communication network
#317Artificial intelligence operations assisted data center monitoring and management adoption facilitator
#318Feedback prioritization system
#319Reconnection routing for service sessions
#320Providing secure data replication among nodes of a hierarchical multitenant security orchestration and automated response (SOAR) architecture
#321Multi-application interactive support and communication interface
#322Automation of contact workflow and automated service agents in contact center system
#323Intelligent resource matching for request artifacts
#324Predictive routing for service sessions
#325Self-learning adaptive routing system
#326Automatic ICCP provisioning and VLAN provisioning on an inter-chassis link in a MC-LAG
#327Receiving a document from a customer
#328Integrated business system for web based telecommunications management