Wheaton, Illinois
United States
13
2008-12-02
The entities that hold a legal rights for patent applications filed by inventor Hodson Jeff:
Jeff Hodson from Wheaton, US has applied for patents for these inventions. The list has both pending applications and granted patents:
Contact identifier for message types
#2 | 2008-04-22GUI for organizational environment
#3 | 2006-11-02Business strategy transaction router
#4 | 2006-10-26Contact center conferencing of e-mail message
#5 | 2006-04-27Method and apparatus for internet protocol transaction routing
#6 | 2006-03-02Method of monitoring and controlling applications in an ACD
#7 | 2006-03-02Call tracking using SIP presence mechanism
#8 | 2006-02-16Method of routing calls from a contact center
#9 | 2005-09-01Session to track actual e-mail handling time
#10 | 2005-03-22Method of optimizing call center resources based upon statistics
#11 | 2005-03-15Customer touch-point scoring system
#12 | 2005-03-03Automatic contact navigation system
#13 | 2005-01-27Transaction time tracking and reporting system
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