BASIL GEORGE

City:

HYDERABAD

Country:

India

Published Applications:

Last publication date:

2026-06-18

Top Assignees for applications by BASIL GEORGE

The entities that hold a legal rights for patent applications filed by inventor GEORGE BASIL:

GENESYS CLOUD SERVICES, INC. 4 MENLO PARK, CA United States
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 2 Daly City, CA United States
GENESYS CLOUD SERVICES, INC. 1 DALY CITY, CA United States

Recent patent applications by GEORGE BASIL

BASIL GEORGE from HYDERABAD, IN has applied for patents for these inventions. The list has both pending applications and granted patents:

#1 | 2026-06-18

US20260170259A1

Physics

SYSTEMS AND METHODS FOR INTENT HEALTH OPTIMIZATION IN A BOT FLOW ARCHITECTURE

#2 | 2026-03-12

US20260073184A1

Physics

QUESTION ANSWERING USING ENHANCED RETRIEVAL-AUGMENTED GENERATION

#3 | 2025-12-18

US20250385970A1

Electricity

SYSTEMS AND METHODS RELATING TO AUTOMATING AFTER-INTERACTION OPERATIONS FOR AGENTS IN A CONTACT CENTER

#4 | 2025-12-18

US20250384307A1

Physics

SYSTEMS AND METHODS RELATED TO EFFICIENT KNOWLEDGE BASE QUERIES FOR ENHANCED CUSTOMER DIALOG MANAGEMENT IN A CONTACT CENTER

#5 | 2025-12-18

US20250384071A1

Physics

TECHNOLOGIES RELATING TO GENERATING KNOWLEDGE BASE ANSWERS IN REAL TIME TO ASSIST AGENTS DURING LIVE INTERACTIONS

#6 | 2024-11-14

US20240378392A1

Physics

SYSTEMS AND METHODS FOR COMPUTING INTENT HEALTH FOR ENHANCING CONVERSATIONAL BOTS

#7 | 2023-10-05

US20230315998A1

Physics

SYSTEMS AND METHODS RELATING TO MINING TOPICS IN CONVERSATIONS

#8 | 2023-06-29

US20230205774A1

Physics

Global confidence classifier for information retrieval in contact centers

#9 | 2022-03-31

US20220101839A1

Physics

Systems and methods relating to bot authoring by mining intents from conversation data via intent seeding

#10 | 2022-03-31

US20220101838A1

Physics

Systems and methods relating to bot authoring by mining intents from natural language conversations

InventorID:

5367809 ⎘